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This privacy policy (this "Privacy Policy") applies to your use of www.ciamor.com website (the "Website"), which is owned and operated by [Ciamor] ("CIAMOR," "us," "our" or "we"). Your privacy and security are important to us. Therefore, please read this Privacy Policy carefully to understand how we will use and protect the personal information you provide us. We will not share your personal information with anyone except as described in this Privacy Policy. We may update this Privacy Policy occasionally to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Therefore, we reserve the right to change this Privacy Policy periodically, so please check regularly.
PRIVACY POLICY
Protecting your privacy is vital to Ciamor. We strive to keep your personal and non-personal information confidential. However, we can provide better service by ensuring that you are aware of and understand Ciamor's Privacy Policy. Please read the following policy to learn how we handle your personal information.
What we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to, and how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
- When we talk about "Personal Information" in this Privacy Policy, we talk about Device Information and Order Information.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
- When we talk about "Personal Information" in this Privacy Policy, we talk about Device Information and Order Information.
What do we do with the information we gather?
Ciamor collects and uses your personal information to give superior customer service, provide convenient access to our products and services, and make a more comprehensive range available.
In addition, with your permission, your personal information can be used to keep you updated on the latest product announcements, special offers, and other information you'd like to hear about. We require this information to understand your needs and provide you with better service, in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- Email marketing: With your permission, we may periodically send promotional emails about new products, special offers, or other information that you may find interesting using the email address you have provided.
- Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. (Software name) will be used to trigger the Checkout Reminders messaging system.
- Occasionally, we also use your information to contact you for market research purposes. We may contact you by Email, Text message, phone, fax, or mail. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have established suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. For example, the web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis, and the data is removed from the system.
Overall, cookies help us provide a better website by monitoring which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, this may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and this privacy statement does not govern such sites. Therefore, you should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you want to avoid the information used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind by writing to or emailing us at hello@ciamor.com.
- We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties, which you may find interesting if you tell us that you wish this to happen.
You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you want a copy of the information, please email us at hello@ciamor.com.
Withdrawing Consent
If you wish to withdraw your consent, please contact us using the contact information at the bottom of this page. Please note that if you withdraw consent, we may not be able to provide or continue to provide certain services or marketing communications to you.
Objections and Requests for Copies
If you wish to (i) object, for legitimate purposes, to the processing of personal data as provided under applicable law or (ii) to request copies of your data held by us in a structured, commonly used, and machine-readable format and request us to transmit this information to another service provider (where technically feasible), please write to us at hello@ciamor.com
Requests for Deletion
If you wish to request that we delete your data, please write to us at hello@ciamor.com. We will respond to your request to delete your information within one month of receipt of your verification. However, our response period may be extended by 60 additional days where necessary, considering the complexity and number of requests we receive. In addition, we may need to retain certain records, such as open orders, payments, or customer service matters, for legal and accounting purposes.
Please note that if you make a data deletion request, you must provide the email address linked to your account (or that you used in connection with the purchase) for us to delete your data as we connect your data to your email address. In addition, if you have multiple email addresses linked to your account (or use multiple email addresses in connection purchases), you may need to make a data deletion request concerning each email address for us to delete your data entirely.
Please email us at hello@ciamor.com if you believe any information we are holding on about you needs to be corrected or completed. We will promptly correct any information found to be incorrect.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to protect our rights otherwise.
CONTACT US
For more information about our privacy practices, if you have questions or would like to make a complaint, don't hesitate to contact us by email at hello@ciamor.com.