Frequently asked questions

Ciamor Face Cleansers, Face Scrubs, and Face Masks (except Green Tea Face Mask, which contains honey) are vegan.

Our products do not contain nuts, gluten, or soy but are not manufactured in a nut-free, gluten-free, or soy-free facility.

Our products are made without silicones, mineral oil, parabens, sulfates, retinol, PEGs, microplastics, petrolatum, formaldehyde donors, or dimethicone. Our products have natural fragrances from roots,flowers, and plants and a hint of 100% pure essential oils. They do not contain any artificial fragrance.

All our ingredients are 100% natural. Our products contain no synthetic ingredients, preservatives, or fillers.

Our products are made with 100% natural ingredients, which may not necessarily be free-flowing in nature. If you encounter any issues with the product sticking to the bottle, simply tap the bottle gently or use a clean, dry spoon to scoop it out.

Yes. We use glass bottles and jars with metal caps and encourage you to clean them thoroughly andreuse or recycle the empty bottles and jars.

Yes, Our products have never been tested on animals and are cruelty-free.

We source ingredients from all over the world and manufacture our products in the USA.

Our products are hand-crafted by us in the USA.

WARNING:
Reproductive Harm – www.P65Warnings.ca.gov

We appreciate your concerns about our website products' California Proposition 65 warnings.

We want to reassure you that our products are safe for use, and the warning has been added to comply with Proposition 65 regulations. The chemical in question is lead, commonly found in soil, plants, and water.

Ciamor's products are made from dried herbs, flowers, and natural roots, and we do not intentionally add any lead to our products.

It is important to note that the State of California requires a warning for any product that may result in a consumer ingesting more than 0.5 micrograms of lead daily. This is an extremely low level that is 1000 times lower than the level of exposure shown to have no observable effect on humans or animals.

Although our products are intended for external use, some herbs may contain very low levels of lead absorbed from the soil, which triggers the warning requirement. Instead of limiting our customers' access to whole self-care herbal products in California, we opted to issue the warning specified under Proposition 65. We assure you that our herbs and products test well within the internationally accepted safety standards. If you have any further concerns, please do not hesitate to contact us.

Mix a quarter-sized amount of cleanser with a few drops of water in the palm of your hand to create a paste. Massage gently on the face in a circular motion, avoiding the eye area. Rinse with cool water. Use morning and evening. For a more pampering experience, mix the cleanser with your choice of milk, yogurt, honey, or avocado.

This product contains all-natural and plant-based ingredients, but a patch test is recommended before use.

Mix half a teaspoon of the scrub with a few drops of water in the palm of your hand to create a paste. Scrub gently on your face in a circular, upward motion, avoiding the eye area. It has natural exfoliants, so do not scrub the face hard. Rinse with cool water. Use one to two times a week. For a more pampering experience, mix the scrub with your choice of milk, yogurt, or honey.

This product contains all-natural and plant-based ingredients, but a patch test is recommended before use.

Mix a teaspoon of mask with water in a non-metallic bowl to create a paste. Apply a thin layer on a clean face, avoiding the eye area. Leave on for 5-7 mins for sensitive skin and 10-15 mins for other skin types, and gently rinse off with cool water. Use once a week. For a more pampering experience, mix the mask with your choice of milk, yogurt, honey, or avocado.

This product contains all-natural and plant-based ingredients, but a patch test is recommended before use.

Keep the product away from moisture, heat, and sunlight. Close the lid tightly after each use, and always use clean, dry hands when coming in contact with the product.

Our products are free of preservatives; hence, we recommend you use the products within six months of purchase.

At Ciamor, we use 100% natural ingredients. The fragrance and color of these ingredients can change from harvest to harvest, but rest assured that the potency and efficacy of the ingredients are the same.

Though our products contain everything from nature or natural sources, the safety of our product has not been evaluated during pregnancy or nursing.

No. Our products have never been tested on animals and are cruelty-free.

No.

You can fill out the Ayurvedic skin type form at the link below and see your Ayurvedic skin type results